Business Smarts · Giving & Receiving Feedback without Feeling Like Being at the Dentist

Many of us dread going to the dentist.  Likewise, most of us dread giving and/or receiving feedback.  We like to think that we are doing our best at work daily.  However, it is a deep desire of humans to receive information.  So why do we avoid feedback?  Simple…. it’s uncomfortable! Sometimes, receiving (or giving) feedback can be as painful as getting a root canal!!  But, it doesn’t have to be!  With proper tools and practice, this necessary process provides an opportunity to strengthen the team and enhance individual effectiveness.

During this session, we will review information and share tools to assist participants in:
• Understanding the different types of feedback
• Getting comfortable with receiving feedback
• Implementing a personal feedback equation
• Creating a non-confrontational approach to feedback
• Sharing feedback up-, down-, across the organization

After the training, participants will be prepared to embrace feedback and may even look forward to their annual check-ups at the dentist!

About the presenter:
Sheri Bender is SPHR and SHRM-SCP certified. And, she holds a Master’s Degree in Adult Education/Human Resource Development from James Madison University and an Organizational Development Certification from NTL Institute.  She also has over 20 years of practical human resources experience in various industries, including manufacturing, healthcare, privately-owned business, and non-profit organizations.  Her specialty areas are training, employee relations, recruiting, teambuilding and coaching.  Sheri also served as Past President of the Shenandoah Valley SHRM and the Winchester Area SHRM and currently serves as the Northern Virginia District Director for the Virginia State SHRM Council.

Refreshments Provided by: