COBRA Administrator

Posted: 05/14/2021

The purpose and objective of this position is to provide COBRA (Consolidated Omnibus Budget Reconciliation Act) assistance to COBRA participants. This individual will exercise discretion and independent judgement to provide COBRA services to a client base. The ability to be flexible, communicate effectively by phone, and work independently and with others is essential. It is imperative that this individual meet regulatory deadlines as set by the Federal Government. Client information must be handled in a confidential manner at all times.


  • Understand and abide by government regulated COBRA deadlines and timetables
  • Monitor legal compliance
  • Serve as a liaison between employees, employers and insurance carriers regarding COBRA benefits
  • Demonstrate proficiency with the specified COBRA software compliance program
  • Create RFPs and proposals to be presented to prospective clients
  • Oversee payments, proper invoicing, record keeping, and answer questions both for past employees and employers
  • Process COBRA administrative fees monthly
  • Deposit premium checks and reconcile COBRA bank account
  • Work with Employee Benefits account representatives and division manager
  • Attention to detail, accuracy and ability to meet deadlines
  • Assist in training of new hires as requested
  • Other duties as assigned by management

  • High school diploma required
  • Effective computer skills
  • Must be organized and able to multi-task
  • Maintain knowledge of current Federal COBRA regulations

  • Present problem solving abilities
  • Must present superb communication skills, effectively and courteously
  • Training and governmental requirements are continual; COBRA regulations, policies related to Employee Benefits and software changes
  • Ability to work independently and within a team environment
  • Information is to be handled confidentially at all times